Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page. Once you’ve clicked through to Secure Checkout, you can enter your delivery address and continue to shipping method.
If your item has not arrived within the time frame, contact CanvasChains Customer Service at: we will do our best to help you! If it has been less than 45 days and tracking data is showing, please patiently wait until the package has a chance to arrive. If a package has not been successfully delivered and it has been more than 45 days since the order was placed and tracking data is showing, you can request a refund or make a request to have the order be re-sent. Many times your package will be sitting at the local post office due or there was a missed delivery attempt. I never received my package, what should I do?
– Contact CanvasChains Customer Service if you have any doubts referring to your orders. – If your order has been shipped out, a Tracking Number will be sent to you via email. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this. International orders: It may take additional days if orders have to go through customs. We’re so sorry for this inconvenience and hope that you can understand for us.ĥ. Holiday shipping: Due to certain Holidays, especially in peak seasons, orders may take longer to ship out. We apologize for any inconvenience that this may cause to you.Ĥ. Due to unforeseeable delivery bottlenecks with our suppliers as well as delivery companies, deliveries may be delayed a little bit. Some items/orders may require a longer ship-out and/or delivery timeframe.ģ. However, the time period above is only approximate and can differ in individual cases. The majority of our orders are processed and shipped within the timeframe we offer above. The above timeframe with standard shipping method (“days” here is “business days”)Ģ. Custom time will depend on adjustment (more or less, easy or difficult) can be from 1-3 days.ĭelivery time (Production + Shipping time)ġ. In addition, if your order is personalized and/or needs adjustment, it may take a few days. To estimate when you can expect your order, please refer to the timeframe below.
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